DELIVERY

We offer flower delivery from Monday-Saturday to the post codes below. If you're trying to send flowers outside our delivery zone, contact us directly


Delivery Zone 1 - $15

4000 | 4001 | 4002 | 4003 | 4004 Brisbane City, Petrie Terrace, Spring Hill
4006 Fortitude Valley, Herston, Newstead, Bowen Hills
4010 Albion
4012 Nundah, Toombul, Wavell Heights
4029 Royal Brisbane Hospital
4030 Windsor, Wooloowin, Kalinga, Lutwyche
4031 Gordon Park, Kedron
4032 Chermside, Chermside South, Chermside West
4051 Wilston, Alderley, Enoggera, Gaythorne, Grange, Newmarket
4053 Everton Hills, Everton Park, McDowall, Mitchelton, Stafford, Stafford Heights, Brookside Centre
4059 Kelvin Grove, Red Hill


Delivery Zone 2 - $17

4005 Teneriffe, New Farm
4007 Hamilton, Ascot
4009 Eagle Farm
4011 Clayfield, Hendra
4013 Northgate
4034 Aspley, Boondall, Carseldine, Geebung, Zillmere
4035 Albany Creek, Bridgeman Downs
4037 Eatons Hill
4054 Arana Hills, Keperra
4060 Ashgrove
4064 Milton, Paddington
4066 Toowong, Auchenflower, Mount Coot-tha
4101 Highgate Hill, South Brisbane, West End

Delivery Zone 3 - $20

4008 Brisbane Airport, Pinkenba
4014 Nudgee, Nudgee Beach, Virginia, Banyo
4017 Deagon, Sandgate, Shorncliffe, Bracken Ridge, Brighton
4018 Fitzgibbon, Taigum
4036 Bald Hills
4055 Upper Kedron, Bunya, Ferny Grove, Ferny Hills
4061 The Gap
4065 Bardon
4067 St Lucia
4068  Chelmer, Indooroopilly, Taringa
4072 University of Queensland
4102 Woolloongabba, Dutton Park
4151 Coorparoo
4169 East Brisbane, Kangaroo Point
4120 Greenslopes, Stones Corner
4171 Balmoral, Bulimba, Hawthorne
4500 Bray Park, Brendale, Cashmere, Warner, Strathpine, Joyner, Clear Mountain
4501 Lawnton
4502 Petrie

Delivery Zone 4 - $25

4121 Holland Park, Tarragindi, Wellers Hill
4170 Morningside, Norman Park, Seven Hills

Delivery Zone 5 - $30

4503 Dakabin, Griffin, Kallangur, Murrumba Downs

 

DELIVERY POLICY
We deliver from 9am – 5pm Monday to Friday and from 9am – 1pm Saturday. We do not deliver on public holidays or Sunday. Additional delivery charges may apply during seasonal events.


Same Day delivery

Orders for delivery must be received by 2pm (Monday to Friday) or 12pm Saturday to ensure same day delivery. Orders placed after 12pm requesting same day delivery may either incur an additional fee or be dispatched on the next scheduled delivery day. We do not currently offer timed deliveries on our website, except for funerals. For timed deliveries, please contact our store on (07) 3856 4711. You will be notified of any change to dispatch date or any additional fee prior to processing your order. We ensure that all deliveries are completed (provided accurate details such as company names and contact numbers have been provided) to businesses by 5pm and residences by 6pm, 7pm in peak seasonal periods.

For non-residential deliveries, eg businesses, schools, child care and hospitals, we highly recommend that you ensure correct delivery details and if the person is expected to finish work prior to 5pm.

In the event that we cannot deliver the flowers to the recipient in person, the following may apply based on the circumstance:

The recipient will be called to obtain instructions as to where the gift may be left, or the gift may be left in a sheltered position if:
- Requested to do so by the sender (see Special Instructions in check out) or
- Our courier determines it safe to do so.

Alternatively, if there is nowhere sheltered to leave the order or the weather is not favourable then a calling card will be left in the recipient’s letterbox or under their door requesting they contact Northside Flower Market and arrange a convenient time for re-delivery.

Charges will be incurred for re-delivery. You will be notified of any additional charges. Customers may opt to collect the arrangement from our store at no additional charge.

If access is denied due to secured residential or commercial buildings, the gift will be returned to florist and sender will be responsible for redelivery and any other charges.


Changes to delivery details

If your order has not been dispatched it may be possible to change the details, however an additional fee may apply. Please phone Northside Flower Market as soon as possible if you need to change the delivery details.

Incorrect/Incomplete addresses

We will do our best to redirect the arrangement to the correct address, however, an additional fee may apply and same day delivery may not be possible. Please phone Northside Flower Market on 07 3856 4711 as soon as possible if you need to change delivery details. See tips for ensuring a successful delivery.

Ensuring a successful delivery

Please ensure:

  • You have provided contact phone numbers for yourself and the recipient in case of any delivery issues.
  • You have ordered in time to ensure the delivery can be made according to your order.
  • All fields are filled in correctly and you have double-checked both your credit card number and expiry date.
  • You have provided the correct delivery address, contact number, eg the correct unit or apartment number, the name of the business, street suffix eg ‘Smith Street West’ and so on.

 

Orders containing alcohol

Floral gifts may be accompanied by alcohol. However, alcohol selections are not guaranteed to be delivered.

Northside Flower Market will make every effort to complete the order as requested. In some cases circumstances arise out of our control that restrict the delivery of alcohol.

  • Restrictions include (but are not limited to):

  • Age restrictions including an inability to provide evidence of age if requested

  • Religious beliefs

  • State Laws and Regulations

  • There is no adult (over 18) at the delivery address to receive the order

If you place an order that includes alcohol and Northside Flower Market is not able to deliver the alcohol because of one of the reasons stated above, we will contact you to advise of this.