COVID-19 WEDDING POLICY
Weddings to be held prior to 30 September 2020
If your wedding is currently booked for a date prior to 30 September 2020 we are happy to put your booking on hold pending notification of a new wedding date.
If you would like to cancel your wedding entirely, we require two weeks notice. Our terms state that your wedding booking of 30% is non-refundable. However, as a gesture of good will, we will reduce your non-refundable amount to $100 to cover our administrative expenses and flower pre-orders.
As government restrictions on social distancing and venue closures are now in place, if your wedding is less than two weeks away and you wish to fully cancel your order, the booking payment of 30% is non-refundable.
Weddings to be held post 30 September 2020
At this stage, the Government has considered that events scheduled in the next six months may be impacted by the COVID-19 shutdowns. As your wedding is outside of the six-month period, we would advise you at this time to leave your booking and wedding date secured for now, and review it a little closer to the date.
We are happy to hold your order pending notification of a new wedding date for no additional fee or charge, however; if you would still like to cancel your order entirely, our general terms and conditions apply and your wedding booking of 30% is non-refundable.
We will assess each request for postponement or cancellation on a case by case basis. If you have concerns about your wedding date, email us with your enquiry.